WHAT WE COLLECT
We collect and use certain personally identifying information including information defined as "Special Categories" of personal information under the European Union's GDPR regulations, and we may transfer such data to servers, staff, contractors, associates and affiliates in the United States, including any information that you manually enter, as permitted by US law, and for necessary purposes, specifically for performance of a contract that you are a party to (ie providing you with goods you personally ordered or someone ordered for you), for purposes of our legitimate interests as a business, or as is otherwise in the public interest, to comply with a legal obligation or to protect the vital interests of you or another person, as explained more extensively below.
You can always choose not to provide any information to us, but then You might not be able to order products from us.
We may collect the following information:
- Details of Your order including Your name and the name of the order recipient.
- Contact information including email address and postal/delivery address.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
“Personal Data” is defined as personally identifying information, including but not limited to a username, account number, email address, IP information and any personally identifying information entered by a User on the Services including address and payment information. “Special Categories of Personal Data” is defined as data revealing health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, personal relationships or sexual orientation. We may ask You to submit information that falls into “Special Categories of Personal Data” in connection with allergies, health restrictions and food/beverage preferences. Also, if You may place an order that has as the shipping address a location such as a house of worship, a hospital, a campaign office or a picket line, You may be providing such Special Categories of Personal Data incidentally.
We may also collect “Interactive Data”, meaning browser type, Internet service provider, device type/model/manufacturer, operating system, date and time stamp, and a unique ID that allows Us to identify Your browser, mobile device, pages You visit, cell service/wifi provider or Your account (including, for example, a persistent device identifier), and other similar information; You consent to such collection so that We can manage and deliver Your Order or enable You to attend a class or event and/or so We can provide You with relevant and/or requested Provided Content, data, information and Services. To improve our Services and avoid errors, We may obtain certain analytical information including records of the user sign in process, as well as login and logoff times, object loss metrics, test processes, button and action data and related information; such data may be shared with third parties including Shopify, Google Analytics, Klavyio, Zendesk, PayPal, Facebook and Twitterso We can provide You with the Services You want to receive, error-free, and so You can share content from our site on and through Your third-party accounts. We may use the information to analyze site usage, administer the site, understand usage and navigation trends in the aggregate, and determine interest in our products as well as the relevance of content. IP addresses are also linked to personally identifiable information, to better a user's experience when using the Website.
You consent to the collection, storage and processing of the data provided by You manually in connection with purchases and orders, as well as information We gather from You such as IP information (all of which is collectively and individually, “Personal Data”) which We may use for localization, corporate compliance, legal and auditing purposes, in connection with MMH’s business purposes, such as data analysis, audits, fraud prevention, developing new Services and/or features, enhancing and improving our Services, documenting usage, analyzing and researching user trends and researching/documenting the effectiveness of any promotional campaign; and to our sharing of that information among our related corporate entities, as well as our personnel for purposes of managing and processing Your order, processing payment for that order, following up with You regarding Your order and making recommendations for future orders.
The Personal Data You provide to Us will allow Us to run and operate our Service, including fulfilling and shipping Your orders, welcoming You to any MMH event, maintaining the integrity of the Service, providing You with the Services that You are seeking; minimizing spam, alerting You of new products or services, features, or enhancements, handling Your questions or issues, administering promotions, contests and sweepstakes, displaying relevant marketing to You, combating fraud and abuse, to notify You of promotions, updates, or special offers that We think may interest You, and for other legal and accounting/audit reasons. We also use information in the aggregate to understand how our users as a group use the services and resources provided on our Service. We also use Your email address and phone number as part of the Service in sending You messages about the Service and other general announcements.
We require this information to understand Your needs and provide You with better services, and in particular for the following reasons:
- Internal record keeping including in connection with accounting, taxes and legal compliance.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which We think You may find interesting using the email address which You have provided.
- From time to time, We may also use Your information to contact You for market research purposes. We may contact You by email, phone, fax or mail. We may use the information to customize the website according to Your interests.
For example, if You send a gift card or order products, You will also be required to provide a billing address and credit card or other payment information which will be collected, used, processed and retained so that We can process Your order, obtain follow-up information and/or feedback from You, and for other accounting and legal purposes, as well as to recommend our other products to You. If You order items for shipping or delivery, We will share Your name and address information, and possibly phone and email information, with those involved in shipping/delivering Your goods to You or Your chosen recipient.
We may use Your email address or information for a range of purposes including managing, tracking, completing and confirming Your orders and/or class reservations, processing a payment, communicating with our suppliers and vendors, marketing, maintaining quality of service, and administrative/legal/accounting/auditing purposes, and We reserve the right to share Your Personal Data with our staff/employees/contractors/team as needed to effect all of these purposes or processes. Those companies may or may not retain, share, store, or use personally identifiable information for secondary purposes. We reserve the right to partner with any third party, in our sole discretion, to provide specific services and process, and to store and organize Personal Data on our behalf, in connection with our reasonable management, maintenance and growth of MMH and related businesses.
You consent to our use, storage, retention and processing of data included in Special Categories of Personal Data as well as Interactive Data in the same way that We use, store, retain and process Your Personal Data, and agree that the term Personal Data as used herein includes Special Categories of Personal Data and Interactive Data
We do not knowingly solicit, collect or process information from children who (a) are residents or citizens of the European Union and under the age where consent of a parent or legal guardian is required for the processing of Personal Data of children including email addresses and IP addresses, as well as certain uses of cookies; or (b) users who are under the age of thirteen (13) and residents or citizens of any other country (an “Age-Barred Individual”). In compliance with United States regulations regarding online privacy for children, MMH does not knowingly solicit or collect information from children under the age of thirteen (13) or any other Age-Barred Individual. Age-Barred Individuals are not permitted to have an account, use any MMH website or app, or submit Interactions of any type to MMH. By using the Service and/or submitting an order, You thereby confirm that You are eighteen (18) years old or older, and not an Age-Barred Individual.
Data Access for Residents of the EEN and Switzerland
MMH is located in the United States, but we understand that some of our customers, users and their healthcare providers are citizens of or residents of other countries, including European Community countries. If you access MMH services from or purchase a product from or to be shipped to a country other than the United States, the various communications you send and receive may result in the transfer of information across international boundaries. Information collected within the European Economic Area (“EEA”) and Switzerland may, for example, be transferred to and processed by third parties identified above, located in a country outside of the EEA and Switzerland, where you may have fewer or different legal rights in relation to your information. We will collect and retain your information in connection with your orders, requests and correspondence, for at least as long as required by operation of local, state and federal laws and regulations.
Data Access for California Residents
If You are a resident of California, You may request that We provide You with the information that We have shared with third parties for electronic/online direct marketing purposes, if such sharing has occurred; such information can be provided to You once a year free of charge, and will cover information shared during the past twelve (12) months. Information will be provided within thirty (30) days of Your request, or We will inform You that We need additional time to fulfill Your request. Please contact email@example.com in connection therewith.
If You are a California resident and wish to make such a request, please provide sufficient information for Us to determine if this applies to You, attest to the fact that You are a California resident and provide a current California address for our response. You may make this request in writing to Us at firstname.lastname@example.org. Any such request must include “California Privacy Rights Request” in the first line of the description and include Your name, street address, city, state and ZIP code. Please note that We are only required to respond to one request per customer each year, and We are not required to respond to requests made by means other than through this address.
Information shared for purposes other than direct marketing will not necessarily be included in our response to such request. We reserve the right to request and confirm proof of identity as We determine necessary in our sole discretion. Please note that We cannot delete information in connection with orders of merchandise or gift certificates, and other paid services or goods, for at least seven years as We must retain it for accounting and legal purposes; We reserve the right to retain such Personal Data for accounting and business purposes.
Security of Personal Data
A cookie is a small file which asks permission to be placed on Your computer's hard drive. Once You agree, the file is added and the cookie helps analyze web traffic or lets You know when You visit a particular site. Cookies allow web applications to respond to You as an individual. The web application can tailor its operations to Your needs, likes and dislikes by gathering and remembering information about Your preferences.
We use traffic log cookies to identify which pages are being used. This helps Us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help Us provide You with a better website, by enabling Us to monitor which pages You find useful and which You do not. A cookie in no way gives Us access to Your computer or any information about You, other than the data You choose to share with us. You can choose to accept or decline cookies. Most web browsers’ settings will automatically accept cookies, but You can modify Your browser setting to decline cookies, or just third-party cookies, if You prefer. However, by doing so, this may prevent You from taking full advantage of the website or ordering products from us.
We treat information collected by cookies and other technologies as non-Personal Data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered Personal Data by local law, We also treat these identifiers as Personal Data.
Links to Other Websites
Our website may contain links to other websites of interest. However, once You have used these links to leave our site, You should note that We do not have any control over that other website. Therefore, We cannot be responsible or liable for the protection and privacy of any information including Personal Data which You provide, or which is accessed by any third party (including affiliates) whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Managing Your Information
You may choose to restrict the collection or use of certain personal information in the following ways:
- If You have previously agreed to Us using Your Personal Data for direct marketing purposes, You may change Your mind at any time by writing to or emailing Us at email@example.com or unsubscribing. There is a unsubscribe link at the bottom of every emails We send to our users and customers, including You.
We will not sell, distribute or lease Your Personal Data to third parties unless We have Your permission including as set forth in this Policy, or are required by law to do so. We may use Your contact information to send You promotional information about third parties which We think You may find interesting if You tell Us that You wish this to happen.
If You believe that any information We are holding on You is incorrect or incomplete, please write to or email Us as soon as possible, at firstname.lastname@example.org or via https://www.melaniemillshollywood.com/pages/contact-us. We will correct any information found to be incorrect with reasonable promptness.
As We continue to develop our business, We might sell or buy assets, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets and accordingly, user information, including Personal Data collected from You through Your use of the Service, could be included in the transferred assets. If Psycho Bunny or any subsidiary thereof is acquired by, or merged with, any other entity, We reserve the right to assign or transfer any information that We have collected without Your consent or notice to You or any liability, and this will not violate our undertaking to not sell or distribute Your Personal Data. Further, if We become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, user information, including Personal Data collected from You through Your use of the Service, could be included in the transferred assets. Should such an event occur, and if Your Personal Data is to be used by the successor entity in a different manner than how it was used by Us, We will reasonably endeavor to ask the successor entity to notify You through email, social media and/or a prominent notice on the Service. As well, in any bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or for any application of laws or equitable principles affecting creditors' rights, Your information might be transferred or disclosed to third parties, which We reserve the right to do without additional consent or notice to You.
THIRD PARTY INTERACTIONS
To improve our Website, MMH may use and promote services provided by outside third parties. However, even if the third party is affiliated with or related to MMH, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, the content, goods or services any such third parties. Outside sites linked from our site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.
We are not responsible or liable for any loss or damage of any sort incurred as a result of any dealings or interactions with any third party website or merchant or operator of such a third party website.
If any portion, term or condition of this Agreement is held invalid or unenforceable by a court of competent final jurisdiction, that portion, term or condition shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties (or, in the worst-case alternative shall be read out of this Agreement), and the remaining portions of this Agreement shall remain in full force and effect. The delay or failure of MMH to exercise or enforce any right, benefit, term or condition of these Agreements shall not constitute a present, future or ongoing waiver of such right, benefit, term or condition. Only a written waiver signed by MMH shall be deemed a valid waiver.
You agree that, except as otherwise expressly provided in these Agreements, you have no third-party beneficiaries who shall benefit from these Agreements. You agree that any claim or cause of action arising out of or related to these Agreements or your use of the Service must be filed within one (1) year after the claim/cause of action arose or it shall be forever barred.